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Orders placed on weekdays before 4pm will be shipped the same day. We always choose the fastest courier option
before delivery.

You will receive an email with status updates of your order, including shipping confirmation and expected delivery date.

• Netherlands and Belgium : Free shipping.
• Germany : 1-2 working days (€4.99 per product).
• France : 1-2 working days (€5.99 per product).
• Rest of Europe : 2-5 working days (€9.99 per product)

Changes or cancellations are possible as long as your order has not yet been placed.
has been sent. Please contact us as soon as possible by email or
chat.

If you are not satisfied with an item, you can return it within 30 days after
return receipt. Send us an email with your order number, the
reason for return, and make sure the product is clean and complete.

The costs for returning a product are €4.99. These costs will be deducted from the refund.

Please send us an email with your order number and reason for return. Pack
the product properly, preferably in the original packaging. If you
If you no longer have the original box, you can purchase another suitable box
use. Always include a note with your order number and the reason for return
come on.

Yes, if you are not satisfied with anything, please contact us
via chat or send a message via WhatsApp. We always try to
to provide a remote solution so you don't have to return the item
return.

After we have received and inspected your returned item,
your return will be processed within 3 working days. How quickly will the money be
refunded, depends on the payment method and the bank, but this takes
maximum 7 working days.